A Variety Of Potential Errors To Avoid - Page 3
December 20, 2001
- Use appropriate font sizes: While technically not an
error, too many Web sites add to the difficulty of reading on
their sites by not taking into account the most likely readers.
For example, a site that has elderly people as the primary target
needs to make the font a bit larger (I'd personally appreciate it
if all sites did this). By using style sheets, making fonts
larger or smaller is easy, and the difference in space used isn't
that much of an issue on the Internet.
- Avoid using too many fonts: Using too many font faces
on a site can also be a distraction. Generally, one font for all
the primary type and one for headline type is preferred. There
are certain cases where other types of fonts may need to be used,
but a general rule of thumb is that the fewer fonts used the
better.
- Be careful with regionalism: If you are writing in an
area that has its own distinct dialect, it is fine to use that
dialect for your local audience. However, if your target audience
is much larger in scope, it is better to stick to accepted
English. "Y'all" is fine, and in fact common, for the area in
which I was raised, but some areas of the world frown upon such
usage. Y'all understand?
- Get someone to translate for you: This applies if you
are writing for an international audience. The reason is simply
that some words do not translate very well, and can have a
totally different meaning to people of a different nation. Not
only can the word mean something different, it could be obscene in
the translation.
- Break up long writings with subheadings: This is
something practiced in this very article. Subheadings help break
up the text, and they are also useful for transitions between
subjects.
- Hyphenation is full of bad breaks: This is another
area in which writers can help their readers. Because of where
words break, some on the Internet can be broken into three parts,
with one of the hyphens appearing where one is not allowed in
proper English.
- Colors make a difference, too: Because the Internet
allows us to present sites in any combination of colors, it is
important to select those which allow the text to be easily read.
Black text on a white background is the way most people are used
to reading copy, and it remains the best.
Much too frequently we run across sites that have background
colors too close to the color of the text, making it virtually
impossible to read with any clarity. Still others use patterned
or scenic backgrounds that make reading an adventure.
If it is necessary to have such backgrounds, at least put a
different color background behind the text so that it can clearly
be seen.
- Another way to help is to use a
sans serif font (such as Arial) rather than a
serif font (such as Times Roman). Sans
serif generally is easier to read with color or patterned
backgrounds. Otherwise, studies have shown that Times Roman is
most easily read in general copy and is what people are most used
to reading because of its use in newspapers.
- Text of varying colors is fine for use in a headline
or a one word type of thing, but it should be avoided on longer
blocks of text.
- Text alignment is another factor in readability: Flush
left text is fine for most any use, centered text is fine for
titles and short copy, and flush right also is suitable for short
segments of text. Fully justified text is what people are most
used to reading, but because of the way the Internet copy can
appear on screen, it can sometimes make for some nasty type
breaks.
- Avoid using uncommon acronyms: People familiar with a
subject tend to use acronyms for organizations and other things
associated with that subject. However, it is wrong to assume that
everyone has the same knowledge; therefore, it makes sense to
write out the phrase and place the acronym in parentheses on
first use.
- Avoid too many prepositional phrases: Most
prepositional phrases can be eliminated simply by using proper
phrasing. While it long has been suggested that ending sentences
in prepositional phrases is a no-no, modern usage has become much
more forgiving. Still, it is best to avoid them as much as
possible, simply to save words.
- KISS: It means "Keep it simple,
stupid." I'm hoping it is a common acronym; otherwise,
I've broken my own rules. Oh, well. Too many people want to
impress others with their language skills, using huge words to
describe simple things.
As it is in the newspaper business, it is important to write for
the general public, and that means you should impress with what
you say and not the words used to say it. The degree of education
readers have is greatly varied, so why write over someone's head
when it isn't necessary?
Using Graphics Instead Of Words
The cliché is that a picture is worth a thousand words,
but the trick is to make sure the reader knows which thousand
words you intend for them to get. There are times when it is best
to let the graphics do the talking, but some help (in the form of
cutlines [captions or legends]) may be necessary for clarity.
That most often occurs when the graphic is not directly next to
the copy that tells what it means. In that case, clarification is
a definite plus for the reader. One way is to, in the copy, refer
to a figure (example: see fig. 1), and then label the
photo as "Figure 1." Avoid making cutlines too long. If that
happens, it might be easier to box the photo and cutline together
as a separate entity.
There are also times when it is best to use words in graphic
form. This is true when you wish to use a particular font that
may not be common on the computers worldwide. By simply making it
a graphic, it is available to all.
Informational graphics usually can stand alone, even if the
material is covered to some degree within the story's text.
Conclusion
While this column won't solve all of the problems on the
Internet, it can help Web builders produce more professional
looking sites and save embarrassment for the represented
corporations.
Readability is an area that is often overlooked in favor of
appearance and flash, but it is something that can detract so
much from a site that positive features are lost among the
errors.
While it doesn't take long to use a spell checker, it may take a
little longer to have more than one set of eyes read copy. It is
well worth the time. The worst proofreader in the world is the
person writing the copy because of the tendency to read what was
intended rather than what was actually written.
Watch These Words - Page 2
Readability on the Internet
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